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PRIVACY POLICY, COMPLAINTS AND TERMS OF USE

Privacy Policy

On behalf of KVANT PUBLISHING, we are committed to protecting the privacy of all our customers. We collect only necessary, basic data about customers/users and data necessary for business operations and informing users in accordance with good business practices and with the aim of providing quality service. We give customers a choice including the ability to decide whether or not they want to be removed from mailing lists used for marketing campaigns. All user/customer data is strictly stored and accessible only to employees who need this data to perform their work. All employees of KVANT PUBLISHING (and business partners) are responsible for respecting the principles of privacy protection.

Terms and Conditions

User Privacy Protection

On behalf of KVANT PUBLISHING, we are committed to protecting the privacy of all our customers. We collect only necessary, basic data about customers/users and data necessary for business operations and informing users in accordance with good business practices and with the aim of providing quality service. We give customers a choice including the ability to decide whether or not they want to be removed from mailing lists used for marketing campaigns. All user/customer data is strictly stored and accessible only to employees who need this data to perform their work. All employees of KVANT PUBLISHING (and business partners) are responsible for respecting the principles of privacy protection.

Terms of Usage

By using this website, you confirm that you have read, understood and accepted these terms of use (hereinafter referred to as "terms") and agree that you are obliged to comply with them, as well as all other applicable laws and regulations. If you do not accept these terms, do not use this website. KVANT PUBLISHING  may amend these Terms at any time by amending this text. You should visit this page from time to time to check the updated Terms, as you are legally bound by them. Certain provisions of these Terms may be overridden by explicit legal acts or notices displayed on other pages of this site.

Protection of Confidential Transaction Data

When entering payment card data, confidential information is transmitted via a public network in a protected (encrypted) form using the SSL protocol and the PKI system as the current state-of-the-art cryptographic technology. Data security during purchases is guaranteed by the payment card processor, Banca Intesa ad Beograd, so the entire payment process is carried out on the bank's website. Payment card information is not available to our system at any moment.

Refund

In the case of returning goods and refunding funds to a buyer who previously paid with one of the payment cards, partially or in full, and regardless of the reason for the return, KVANT PUBLISHING is obliged to make the refund exclusively through VISA, EC/MC and Maestro payment methods, which means that the bank will refund the funds to the account of the card user at the seller's request.

Usage of the Website

All material on this website (hereinafter referred to as the "Site") is protected by copyright and any unauthorized use may constitute a violation of the Law on Copyright and Related Rights, the Law on Trademarks or other laws in the field of intellectual property. Except as otherwise indicated elsewhere on this site, you may view, copy, print or download all content solely for your personal, non-commercial use and informational purposes, provided that you retain all copyright notices or other proprietary information contained in the original document in all copies. You may not modify the content of this site in any way, or reproduce or publicly display, perform, distribute or otherwise use it for public or commercial purposes. Notwithstanding the foregoing, any software or other material available for download or use through this site that has its own terms of use or license is subject to those terms. If you breach any of these Terms, your permission to use the Site will be revoked and you will be required to immediately destroy any content you have downloaded or printed. Except as expressly stated otherwise herein or on another page of this Site, nothing contained herein, whether express, implied, disclaimer or otherwise, grants you any right to use any intellectual property found on the Site.

Informations

Any materials, feedback or other information you provide to this Site or to KVANT PUBLISHING in connection with this Site ("Information") will not be considered confidential or proprietary.KVANT PUBLISHING  shall be the sole owner of all information collected on or in connection with the Site.KVANT PUBLISHING has no obligations with respect to such information and is free to use it without restrictions for any purpose (such as use, reproduction, modification, publication, (re)distribution, public display, etc.) and without attribution. It is prohibited to post or transmit to or from the Site any illegal, threatening, defamatory, humiliating, obscene, pornographic or other material that violates any laws.

COMPLAINTS

Complaints about damage in transport

It is very important that you immediately report any damage in transit, visible on the product packaging, to the courier who delivers the goods to you. The buyer is obliged to report any damage during transport within 24 hours of receiving the goods. If you notice such damage, do not sign for receipt of the shipment or ask the courier to wait until you check whether the damage to the packaging caused damage to the product itself or the loss of parts. If the product is not damaged, and all parts are numbered, sign the receipt of the shipment.

Complaints about data or the wrong type of goods

If you received the shipment and after opening the box found that the delivered goods do not correspond to the ordered ones or the information on the invoice is not correct, please call us at +381 64 150 56 40 no later than 24 hours after receiving the shipment, or send an e-mail with your information (name, surname, phone) to the e-mail address mr.popow@gmail.com and describe the problem you have. In the shortest possible time, we will respond to the consumer's reported complaint and inform you about further action. The deadline for resolving a complaint is 15 days from the moment it is reported.

Conversion Statement 

All payments will be made in Serbian currency - dinars (RSD). The amount for which your credit card account will be debited is obtained by converting the price in euros into Serbian dinars according to the official exchange rate of the National Bank of Serbia. When debiting your credit card, the same amount is converted to local currency at the exchange rate of the credit card association. As a result of this conversion, there is a possibility of a slight difference from the original price listed on our website. All prices are expressed with VAT and there are no additional costs.

VAT declaration 

VLADIMIR POPOV PR KVANT PUBLISHING is not in the VAT system.